Shopify VS GoDaddy
Choosing the right eCommerce solution is the very first step to creating your very own online store. You need to know everything that what you want right from the very start. Do you want a platform with lots of customization options? Do you need a designer or a programmer to work with those kinds of tools and create a truly bespoke online store website? What kind of design fits your business and how much are you willing to pay to one of these providers? Should you know the answer to some or all of these questions, then figuring out the best e-commerce platform for your business is then a simple matter of research. That’s what ShopiHunt is here for.
Today, we’ll be looking at Shopify and GoDaddy.
GoDaddy is a very well known domain/hosting service provider. It also has positioned itself well on the market as an e-commerce website solution provider for beginners. GoDaddy offers so many standard features at a good price and known to have an excellent customer support.
Shopify, on the other hand, is one of the giants in the eCommerce industry. It has been in the business for years, offering more and more features and excellent scalability.
On the surface, this one may seem like an easy decision to make, a no brainer per se, but GoDaddy is the largest domain name registrar and hosting provider for a reason. Yeah, their site creation tools are superb, but they do not focus on e-commerce stores.
So which one is right for you? Read on for the full comparison.
Customer Feedback & Reviews
GoDaddy is known to be the largest company when it comes to domains and hosting in the World. It has inspired all kinds of feedback from glowing reviews to negative feedback. Positive feedback or reviews include praises its user-friendliness, user interface, and a wide range of features developers and site owners. Negative feedback or reviews involve “a not so good” customer service and quite a few technical limitations. It seems being a customer of Go Daddy involves a different experience for each customer.
The customer feedback and reviews about Shopify’s products and services are as follows:
Those customers who set up a website through Shopify are very satisfied with the services as well as the fees/charges. They find Shopify very user-friendly and according to customer opinion, it is updated frequently, and those customers who are in dire need of an e-commerce platform prefers Shopify from all the other e-commerce providers after doing a thorough research. Shopify is an awesome e-commerce site/platform and a recommended one. Read some feedback given below:
“I tried quite a few e-commerce site builders before choosing Shopify. Shopify is the Bomb! We’ve launched not one, but four websites through them, and are now adding more along with customers’ websites as well.”
“I love Shopify’s shopping cart myself. However, they need to offer more style templates. I know I can do these on my own or just hire a designer to make new ones. But then again, most times it is better if one gets them in built. Other than this one, I believe that Shopify has everything one needs to have a fully functioning e-commerce website.
Business Credibility & Trustworthiness
Go Daddy is accredited by the Better Business Bureau since April 2000. Yeah, it has more than 700 filed complaints with the BBB in the last 4 years, it still has an A+ rating.
Known as the world’s largest domain registrar and hosting provider, Go Daddy has won several awards including one of the 2012 Fortune 100 Best Companies to work for along with the Stevie award for 2012 Customer Service Department of the Year in Computer Services.
Shopify’s Business credibility and Trustworthiness is reliable and is tested through a BBB rating website. And after getting a slew of reviews and a complete analysis of Shopify’s website from the past four years of its success in the business as an e-commerce solution provider, BBB gives it a rating of B+ which is an excellent rating on the scale of A+ to F. Shopify has not yet received any awards or certificates as yet.
Social Media Presence
Go Daddy has a strong social media presence as it covers Facebook, Twitter, as well as Google+. It posts daily/regular updates on all 3 social media websites. Their Facebook page has over 1.3M likes; their Twitter account has over 225K followers; and over 500K+ people have their Google+ page on their circles.
Shopify also has a strong social media presence. It has gained popularity and fame on the social networking websites such as Twitter, Facebook, Linkedin, Youtube and Pinterest. There are 207K followers on Twitter and over 1.6M likes on Facebook.
Appearance, Professionalism, & Overall Look
GoDaddy is not a newcomer when it comes to website design. In fact, they are masters when it comes to setting up a site. However, GoDaddy is relatively new to the business of eCommerce, and it shows in the selection of the themes that provide or offer. We have inquired about their available e-Commerce themes and found out that they had just twenty plus. Yup, you can edit templates, but it is quite disappointing when compared to the competition.
GoDaddy is also a website building company, and it clearly shows. They don’t provide an option to integrate a GoDaddy website with your storefront. To do so, you must create two separate sites for that. Their store builder is robust enough to serve as a rudimentary general purpose website, and a blog for that matter, but the available options are not on par with their competition.
GoDaddy’s major selling point here is the simplicity of their designs. Setting up a website is streamlined in a way to make it as user-friendly or should we say “beginner friendly” as possible. However, they sacrificed quite a few important stuff. Considering the importance of getting your website front just right, We find such a low level of customization options problematic, and not conducive in the long run. In short, it is just good for a very small first-time business owner, not so good for most anyone else.
Shopify prides itself on the variety of offers and features. In fact, they have every design ethos that you can imagine, both free and paid. You’ll find ultra-sleek designs right next to the more amazon like review or list templates. They have plenty of free themes as well, wherein all are professionally designed, to the point where unless you fall in love with a particular premium design, you do not need to bother with them. It’s a no brainer really. It’s a by-product of having been in the business for as long as they have.
Their more expensive themes run as high as $150, and as low as around $70. Steep prices, though not the most expensive that we’ve seen so far. Customizing or tweaking a design is quite simple too. They offer back-end tools to allow nondesigners to get their hands dirty, dragging and dropping elements, a feature not yet implemented with GoDaddy as of this writing.
All in all, it’s pretty obvious that the winner is Shopify. They have more themes, customization options, and overall the better product. If you are new to this market and don’t intend on expansion over the long term, Godaddy might be the one for you. But for the serious business guys, Shopify is the better choice.
Features & Integrations
GoDaddy seems to lack many of the options that are available with other solutions in the back end. Here, you cannot freely customize the layout of your theme, the drag and drop user interface is essentially industry standard at this point. Their add product options are good, though, as it’s remarkably easy to use. You click the button and you’ll be presented with every option that you can imagine, from the mundane name to the most exotic item variable with price changing. For us, it’s a well-designed system.
Your SEO tools are available here as well. You have the usual meta tags and friendly URLs. However, that most important SEO tool is a paid for the blog. We all know that integrated blogging is very useful for sales as it increases the content on your website. Moreover, it drives traffic to your store. These are just some of the reasons why we would not recommend anyone start an online store business without considering their blog. Your social media channels are well integrated, though, with their Facebook, Twitter, and eBay options being particularly impressive.
Overall, GoDaddy has most of the tools that you need, and if you are new to this online store business, it may have everything you need. Their e-commerce solutions are still relatively young, though, so I imagine that in time, we’ll see more from them like additional features and integration options.
The Shopify Basic package alone comes with most of the core features that you need to get your business started. Every package comes with unlimited file storage, item listings, unlimited number of images for your products (GoDaddy limits you to nine). Listing items is very simple. You just need to fill out the form, add the items, and you’re good.
Shopify’s SEO tools are up-to-date and its built-in blog support is a Godsend. Your website is SSL certified as this software security protocol comes as standard with all the Shopify stores. They can get pretty expensive, though, wherein some of them being in excess of $100/year. GoDaddy does not offer one as a standard, and you need to pay $6.99 extra per year. Shopify’s most interesting feature is not offered by GoDaddy as well as its other competitors. It’s the Shopify POS.
Shopify POS is an offline integration tool that bridges the gap between your physical shop and your online Shopify store. This system allows you to track all your sales and manage your brick and mortar business along with your Shopify store. Moreover, you can take sales in the jiffy. This is just great if you are expanding your brick and mortar business online or if you like to follow the conventions and festivals. Yeah, it’s going to cost you extra, but it’s all worth it as it’s a superb feature.
It’s an easy win for Shopify in this section. Why? It has more integrated features, a wider selection of apps, and its POS system.
Cost & Value
ShopiHunt thinks that is another easy section to judge. GoDaddy offers a terrific service without a doubt, but when they charge their customers $29.99 per month, we can’t help but feel a little short-changed. Their offerings are much to be desired, and the lack of available themes more so. As we’ve mentioned, GoDaddy is great for those just entering the online market, but the price for their services makes us want to tell you to look elsewhere.
Shopify offers more features for a cheaper price. The Basic Package is $29 which is 99c less, but the point stands that you’re getting more features for less, which is kind of overwhelming when you think about it. Yeah, GoDaddy has a lot of employees, you’d think one of them would have mentioned it. Upgrading with Shopify is great as a long-term strategy and for Scalability, but less so for your wallet. The next package up costs $79, and this comes with a few more integrated features which are useful for larger businesses. Their most expensive package is $179, and again, it comes with the features that are best suited to much larger online retailers.
Honestly, we’re a little confused by this one as we don’t understand how GoDaddy can sell their services for so much when it doesn’t come with a site builder. Also, GoDaddy has a limited number of available themes, apps, and a little room for scaling. We have a suspicion that we’ve missed something important here, but considering how hard we’ve searched for it, maybe we’re not the issue. Shopify has all of the things you need and more, easy win.
Recap & Review
- All in one e-commerce solution
- Integrated blogging
- World class customer support
- Much better when it comes to long-term scaling prospects
- Has more customization options
- Slightly less streamlined than GoDaddy
- Its back end code injection takes some setting up
- Dedicated support team
- Excellent feature set
- A far more streamlined setup compared to Shopify
- Lesser options, and for a few extended options, you need to pay extra
- No room fro growth
- Mo website builder
- No integrated apps
This has to be the easiest comparison ShopiHunt has ever done. Yeah, we cannot fathom how a company as large as GoDaddy has an eCommerce solution that is so lacking in features. We do hope that we can see them grow over the next couple of years, adding more and more features, becoming a great service provider. The service we looked at today lacks so much in terms of basic functionality which make GoDaddy for us, as impossible to recommend. Shopify is way better than GoDaddy eCommerce in every way as of this writing.